Bank transfer at Duell: recipients, currency and fees
A bank transfer feels transparent: an account number, an amount and a reference. That transparency is useful — it lets you see exactly who receives your money. It also means banks and, in some countries, regulators can see and stop transfers to gambling operators.
Read the recipient before you approve
When you pay by transfer, the recipient's name appears in your banking app. If it is not the operator but a different company, the payment is going through an intermediary. That is not always sinister, but it is worth understanding before you approve. Never agree to open a bank account on someone else's instructions, or to approve a payment you do not understand with your banking log-in.
Deposits by transfer
Some operators accept direct transfers, sometimes through an instant banking service that opens your bank's log-in page. Check the reference carefully — a missing or wrong reference can delay crediting. Limits and processing times are set by the operator and shown in the cashier.
Withdrawals by transfer
Bank transfer is a common withdrawal route, especially for larger amounts or when cards cannot be credited. Expect the account to need to be in your own name and verified. Your bank may charge for incoming international payments and apply its own exchange rate.
| What to check | Why |
|---|---|
| Recipient name and country | Shows whether an intermediary is involved |
| Currency of the receiving account | Your bank converts at its own rate |
| Operator's withdrawal rules | Decide whether winnings can come back by transfer — check the cashier |
| Your bank's fees | Set by your bank, not the operator |
Available methods and limits depend on the operator and your account — check the cashier. A method appearing in the cashier does not guarantee that your bank or wallet provider will process the payment.
A worked example on cost
Suppose you transfer 100 in your currency to an account in another currency, and your bank charges a flat international fee plus a margin on the rate. If the money later comes back the same way, you pay the cost again. Two transfers of 100 can cost noticeably more than expected before a single game is played. Your bank's price list has the real figures.
Go to the offerDocuments and safety
Operators often ask for a bank statement or screenshot showing your name and account number before paying out. Send it only through the operator's own upload page, and black out anything not requested. Never send documents to someone who contacted you first.